PLEASE RETAIN YOUR ORIGINAL BILL OF SALE AS YOU WILL NEED TO PRESENT IT SHOULD YOU REQUIRE SERVICE UNDER THIS WARRANTY.
Onkyo U.S.A. Corporation (hereinafter referred to as "ONKYO") hereby warrants all Onkyo brand products ("Products") PURCHASED DIRECTLY FROM ONKYO OR AN INDEPENDENT ONKYO AUTHORIZED DEALER, in accordance with the following terms and conditions for the periods indicated. During the "Labor" Limited Warranty period there will be no charge for covered labor charges performed by an ONKYO Authorized Independent Service Center. During the "Parts" Limited Warranty period, there will be no charge for replacement parts installed by an ONKYO Authorized Independent Service Center.
This LIMITED WARRANTY shall be valid from October 1, 2016, and shall apply to Products sold after that date. ONKYO may amend the terms of this LIMITED WARRANTY and its clauses, or applications from time to time without notice; however any such changes shall only apply to Products purchased after the effective date of change. To obtain a copy of the ONKYO Limited Warranty in effect on the date that you purchased your Product, please contact ONKYO U.S.A. Corporation in writing by mail at; 18 Park Way, Upper Saddle River, NJ 07458 Attn: Warranty Department, or at firstname.lastname@example.org.
|Receivers||2 years Parts & Labor|
|RZ Series Receivers||3 years Parts & Labor|
|DVD Players||2 years Parts & Labor|
|CD Players||1 years Parts & Labor|
|Amplifier||2 years Parts & Labor|
|Home Theater Systems||2 years Parts & Labor|
|Soundbar Systems||2 years Parts & Labor|
|Personal Audio Systems||1 years Parts & Labor|
|Tuners||2 years Parts & Labor|
|Turntables||1 years Parts & Labor|
|Speakers||2 years Parts & Labor|
|Processors||2 years Parts & Labor|
|Accessories & Speaker Stands||1 years Parts & Labor|
|The following models carry a 1 year Parts & Labor warranty:|
|TA-RW255||1 Year Parts & Labor|
|DX-C390||1 Year Parts & Labor|
|Receivers & Amplifiers||1 year Parts & labor|
|Tuners & Processors||1 year Parts & labor|
|Cassette Decks||1 year Parts & labor|
|CD, DVD Players||1 year Parts & labor|
|Speakers||1 year Parts & labor|
|Mini systems||1 year Parts & labor|
|Turntables||1 year Parts & labor|
This Limited Warranty is extended only to the original purchaser and is subject to the Exclusions set forth below. Commencing with the date of original consumer purchase and continuing for the respective periods specified above, ONKYO agrees to repair, or replace, at ONKYO's sole expense, all ONKYO brand Products purchased directly from ONKYO or from an Independent ONKYO Authorized Dealer, which are defective in material or workmanship during ordinary consumer use. A dated purchase receipt or other proof of the original purchase date is required for Warranty service. Repairs may be completed using new or refurbished parts that meet or exceed ONKYO specifications for new parts. ONKYO, at its sole discretion, through an ONKYO Authorized Independent Service Center repair or replace a product with a refurbished or reconditioned unit having comparable features and a limited consumer warranty or refund the original purchase price. This Limited Warranty ONLY COVERS failure due to defects in original materials or workmanship. It DOES NOT COVER normal wear and tear, cosmetic damage, commercial use (such as in a hotel, office, restaurant, or other business), rental use of the product or any of the matters listed below under EXCLUSIONS.
IF YOU PURCHASE AN ONKYO PRODUCT FROM AN UNAUTHORIZED DEALER, YOUR ONKYO WARRANTY WILL NOT BE VALID, please use our authorized dealer locator.
ONKYO cannot and does not warrant uninterrupted or error-free operation of the product or any service or station available through the use of the Product. Performance of the Product can be affected by many factors outside the control of ONKYO, including, but not limited to system configuration, software, applications, your internet access, data download and upload speeds, third party services for which subscriptions are required, distance from broadcasters, signal strength, and data and operator control of the system, among other factors. Though the product is considered to be compatible with equipment provided by other manufacturers, it is the user’s responsibility to determine compatibility and integration with other products, services or systems.
This Warranty does not apply with respect to any of the following:
PARTS AND SERVICE (INCLUDING ANY COSTS OF OR RELATING TO ANY ON-SITE SERVICE CALL, WHERE APPLICABLE) WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.
To obtain warranty service, take or ship your ONKYO Product to an ONKYO Authorized Independent Service Center, together with a note describing your complaint and your copy of the dated purchase receipt. Repairs are not performed at our headquarters; all repairs must be performed by our ONKYO Authorized Independent Service Centers. For a list of ONKYO Authorized Independent Service Centers please go to; www.onkyousa.com, under, Support or call Onkyo USA at 800-229-1687 for the location of an ONKYO Authorized Independent Service Center. Please also include in any mailing; a contact name, address and email address or telephone number. If you choose to ship your ONKYO product to an ONKYO Authorized Independent Service Center, all shipping arrangements must be made by you and all shipping charges and insurance must be fully prepaid. Any ONKYO product shipped in its entirety must be properly packaged to avoid shipping damage. Any shipping damage incurred as a result of improper or insufficient packaging will be the responsibility of the shipper. ONKYO will pay all return shipping charges for ONKYO products that have been serviced under this warranty. Any service or repair for items not covered by this limited warranty shall be at the Authorized Independent Service Center's rates and terms then in effect. Contact an ONKYO Authorized Independent Service Center for details.
Onkyo makes this warranty subject to the following limitations:
CONSUMER PROTECTION NOTICE: Some states do not allow limitations on how long an implied warranty lasts and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. The Limitations on this Warranty are intended to be only as broad and inclusive as is permitted by federal law and the laws of your state of residence. If you are a New Jersey consumer, the Limitations on this Warranty are intended to be only as broad and inclusive as is permitted by the laws of the State of New Jersey. Onkyo reserves all rights, defenses and permissible limitations under the law of your state of residence.
http://www.onkyousa.com/Info/warranty.php Onkyo U.S.A. Corporation
18 Park Way, Upper Saddle River, NJ 07458
Attn: Warranty Department