Onkyousa.com Privacy Policy

This Privacy policy applies solely to Onkyo USA and not any of Onkyo USA's affiliates. The policy pertains to information obtained from your activity on the Onkyo USA website and from any registration card you send us. Onkyo highly values the personal privacy of its customers and we are committed to making your experience with our company a pleasant and memorable one. This extends from the products we create to the service we provide before, during and after your purchase.

Privacy Statement

We at Onkyo USA believe that you should know what information we collect from you as well as how that information is used, disclosed and protected. We have created this policy statement (the "Policy") to explain our privacy practices and policies. When you provide any personal information to Onkyo, you should understand when and how personal information is collected, used, disclosed and protected -- which this Policy does.

What type of information does Onkyousa.com collect?

Onkyousa.com gathers customer information needed to provide superior service, communicate offers on merchandise and services which we believe will be of interest to you, and to administer our business. In order to best serve you, we may gather information from you in a few instances. First, when you visit our site, we may collect non-personally identifiable information from you. Through the use of computer "cookies" we collect data, such as your IP address, browser type, domain name, and specific Onkyo web pages through which you click. This data is collected automatically and utilized in aggregate to help us look for trends so that we can improve our website and your website experience. Additional information regarding computer cookies and how to disable them is described below. Second, we may ask you to voluntarily provide information in a few circumstances. When you purchase items from Onkyousa.com , we will ask you to voluntarily provide certain personally identifiable information, such as your name, address, telephone number, e-mail address, and credit card number. We need this information to process and fulfill your order and notify you of order status. Other examples of when we may ask you to voluntarily provide personally identifiable information include if you subscribe to our email program (information such as your name and e-mail address), choose to provide us preference information (such as interests, product preferences, and items purchased), or when you enter a sweepstakes or one of our promotions (information such as name, address and telephone number). Additionally, in order to provide you with goods and services designed to meet your needs, we may collect demographic information (such as number of household members, age, and gender), purchase preference information, and mailing lists from third parties. We use this information to customize your experience on our website and to provide you with the most relevant products and services

How Onkyo uses your personal information?

Onkyousa.com does not rent or sell customer information to outside marketers.

Storage of information

Onkyousa.com may store some information on the visitor's computer in the form of a cookie or similar file. "Cookies" are small pieces of information that are stored by the browser on your hard drive. The cookies that Onkyo USA uses do not contain any personally identifying information, such as your name, or sensitive information, such as your credit card number. The cookies allow us to recognize you when you return to our site and to provide you with a customized experience that we feel will be of value to you. For example, these files allow us to tailor your website experience to reflect your expressed interests and preferences. You may still use Onkyo USA's website if you have erased or blocked Onkyo USA cookies, however certain functionality may no longer work.

Receipt of Promotional Materials

Onkyo may send you e-mails with promotional offers only if you opt-in to receiving such e-mails. If you would no longer like to receive e-mailed special event information, sales notifications or other messages from Onkyo, please click here to have your email address removed from our marketing list. Please email this address with the email you want removed from the mailing list.

Accessing your personal information obtained by Onkyo USA

You can personalize your experience at Onkyousa.com becoming a registered user. By registering, you will be able to tell us what products interest you, and whether you wish to receive e-mail about special sales and promotions.

Security

The security of your personal information is important to Onkyo USA. To protect your personal information from unauthorized disclosure, Onkyo USA does the following: (1) limits employee access to that information to those employees with a valid business reason for using that information; (2) takes various information security measures; and (3) provides training to employees about the importance of keeping your information secure. Further, to purchase products online, you must use a browser that is SSL-compliant and has a "secure mode". Secure Sockets Layer (SSL) technology is presently the safest way to send credit card information over the Internet. Nonetheless, it is important to note that while Onkyousa will take the above described measures to secure your personal information, it does not guarantee the security of your personal information. Moreover, the following are circumstances that may threaten the security of your personal information -- employee error, employee misconduct, and outsider attack (either in-person or electronically) -which along with other circumstances are beyond Onkyousa's control.

Updating this policy

Onkyo USA will revise or update this Policy if our practices change, as we change existing or add new services or as we develop better ways to inform you of products we think will be of interest. You should refer back to this page often for the latest information and the effective date of any changes. If, however, your personally identifiable information will be used in a manner materially different from that stated at the time of collection we will notify users via posting on this page for 30 days before the material change is made. Users will have a choice as to whether or not their information will be used in this materially different manner.

Bankruptcy and asset sales

In the unlikely event of an Onkyo USA bankruptcy and asset sales, your personal information will be treated as an asset of Onkyo USA. Hence, your personal information may be disclosed to third-parties in the event of a bankruptcy or asset sale.

Law Enforcement Issues

Onkyo USA will disclose your personal information to law enforcement officials only when required by law to do so or in emergencies.

We want to ensure that you understand what information we gather about you, how we use it, and the safeguards we have in place in order to protect it. If you have additional questions or would like further information on this topic, please feel free to write to our Webmaster at webmaster@us.onkyo.com. We may update this policy from time to time. Please check our policy periodically for changes.

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